Privacy Policy

1. Introduction and Scope

This policy applies to personal data collected through our website, through direct consulting and training engagements, and through communications you initiate with us. It covers enquirers, clients, and training participants.

2. Data We Collect

Information You Provide

• Name and contact details (email, phone number)
• Organisation name and your role within it
• Information shared during discovery sessions or consultations
• Messages submitted through our contact form

Information Collected Automatically

• Website analytics data via cookies (with your consent)
• Browser type, device type, and IP address
• Pages visited and time on site

Legal Basis for Processing

We process personal data on the basis of your consent (for optional cookies and marketing), for the performance of a contract (for service enquiries and engagements), and for our legitimate interests in improving our services and maintaining security.

3. How We Use Your Data

• Responding to enquiries and providing service information
• Delivering and administering consulting and training engagements
• Sending service-related communications
• Improving our website through aggregated analytics
• Complying with legal obligations under Singapore law

We retain personal data for no longer than three years after the conclusion of an engagement, unless legal requirements specify otherwise.

4. Data Sharing

We do not sell personal data. We may share data with service providers supporting our operations, professional advisors where required, and regulatory authorities where legally required. All third-party providers handle data only as instructed and under appropriate data protection agreements.

5. Data Protection Measures

• Data transmitted to and from our website is encrypted via HTTPS/TLS
• Access to personal data is restricted to authorised team members
• We conduct periodic reviews of our data handling practices
• In the event of a notifiable breach, we will inform you and the PDPC as required under the PDPA

6. Cookies

Our website uses cookies to support basic functionality and, with your consent, to collect analytics data. You can manage cookie preferences at any time via our Cookie Policy page.

7. Your Rights Under the PDPA

You have the right to access, correct, or withdraw consent for personal data we hold about you. You may also lodge a complaint with the Personal Data Protection Commission (PDPC) at pdpc.gov.sg. To exercise any rights, contact [email protected]. We respond within 10 business days.

8. Third-Party Links

Our website may link to external sites. We are not responsible for the privacy practices of those sites and encourage independent review of their policies.

9. Children's Privacy

Our services are directed at business professionals and organisations. We do not knowingly collect personal data from individuals under 18.

10. International Data Transfers

Our primary operations are based in Singapore. Any transfer of personal data outside Singapore is conducted with appropriate safeguards consistent with PDPA obligations.

11. Policy Updates

We may update this policy from time to time. Changes are posted on this page with an updated date. Continued use of our services after a change constitutes acceptance of the revised policy.

12. Contact

• Email: [email protected]
• Address: Peranaq Edge Pte. Ltd., 6 Battery Road, #22-05, Singapore 049909